Simulation platform for smart services
Aftersales services - such as process optimization, training, maintenance, modification and modernization - are becoming an increasingly important part of value creation for many German and international machinery and plant manufacturers. These services can benefit in particular from the digital transformation: Machines and plants are increasingly merging with information technologies that record condition data in real time, learn from this data, control processes automatically or support human decisions, and communicate and interact via the Internet.
For learning and decision support, the use of different simulation tools is also an advantage. Such tools are currently used only sporadically and in isolation, especially by SMEs. There is hardly any interconnection of simulation systems with each other and with the real production plants.
With this in mind, ten companies and institutes launched the SEAMLESS research project (Simulation-Assisted Assistance System-based Engineering and Maintenance Services for Lean Aftersales Services). The aim is to develop and provide simulation tools on a cloud-based platform "Simulation enhanced Assessment as a Service (SeAaaS)", which allows users to synergistically combine different simulators and use them for smart services.